Establishing Virtual Tech Support

I think an important thing in life can be to make it easy for people to help you.
There are people out there who want to help us, but sometimes we can just get in our own way even when we don’t intend it at all.

One area we’re almost all sure to need help in sooner, and later and probably often is with technology on our computer.

However, sometimes that person isn’t right available where you’re at. They’re in one spot and your computer is in another. Yet, you want to get the help right now.

So, what can you do to make it easier for them to help you? Here’s what I’ve found to be helpful as a great resource. Sign up for a service that allows someone remote access to your computer. I used a service called Log Me In, which you can find at www.logmein.com. The service can be relatively inexpensive. It only costs $70 for a full year access. They have a good security system set up that will be particular to each machine. This has been helpful for me to use an outside tech advisor. I’ve been able to let him dial into my machine and take a look at some problems quickly on the spot. It helps keep problems small instead of turning them into bigger issues that require kind of pulling off the computer and hauling it over to his place or having to schedule a visit to my home office.

Technology is a big area that you want to keep having run smoothly. Consider getting virtual access, so you can make it easy for someone to help you.

Jon Paul, MBA, CPA, CMC, CM&AA

President, Value Added Finance Resources
Bringing new insights on results and maximizing company value

 

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